The staff truly stand out with their friendliness and willingness to accommodate our needs, like setting a table for us to play a board game. Our King Room was small yet well-decorated, bright, and notably quiet, with an exceptionally comfortable bed. Breakfast offerings were excellent, particularly the French toasts, freshly prepared to order. the room's basement location might not be ideal for everyone's preferences, and the space felt a bit cramped at times.

Cozy room, friendly staff, and the conveniently located guesthouse made our stay truly enjoyable, especially with the delicious full breakfast that got us energized for exploring and the added benefit of having free wi-fi to plan our daily adventures.

Everything was spot-on.

I appreciated the commitment to supporting vulnerable people through hospitality training. The staff provided excellent service during my check-in and breakfast.

Both the room and bathroom appeared tired.

my stay at portland guesthouse was lovely! ilyona gave a warm welcome that made me feel at home. the king room was spotless with a comfy bed, and the breakfast had a great variety. it's located in a quiet area, so it was peaceful throughout the night.

totally recommend

Charming stay with warm service

During my stay, I was welcomed with a friendly atmosphere and delightful decor that made me feel right at home. The breakfast options were diverse and delicious, with local produce enhancing the meal. I also appreciated the quick check-in process and the accommodating staff who ensured all my needs were met. I found the coffee machine's location to be slightly inconvenient. a better placement would enhance the experience even more.

I was charmed by the elegant decor and comfortable atmosphere. The staff were exceptionally helpful, ensuring my needs were met with grace, and the location made it easy for me to explore Cheltenham at my own pace.

More seating in common areas would be helpful.

I thoroughly enjoyed the delicious breakfast with lovely coffee and an exceptional full English! The room was so cozy with a comfortable bed, perfect for a restful night's sleep. Everything felt clean and well cared for, which was a delight.

Ask about homemade treats available in the room. they're a delightful surprise that adds a personal touch to your stay.

My stay at Portland Guesthouse was delightful. The cozy, well-decorated King Room and friendly staff left a lasting impression. The location allowed easy access to the town, adding to my experience. Only downside was breakfast timing, but overall, a charming place. I would happily return.

The Portland Guesthouse features lovely period decor and a comfortable atmosphere, making it a delightful and easy place for seniors to navigate. The staff were exceptionally friendly, accommodating my needs with grace and providing thoughtful assistance.

More seating in common areas would be helpful.

Lovely stay with sweet treats

Had such a nice time! The king room was super comfy, with a ton of soft pillows. We even got homemade brownies – yum! The staff were friendly, especially Sam who made breakfast fun. Only thing is, parking was a bit tricky, so plan ahead. a great spot for a cozy getaway.

I loved the lovely courtyard for my morning tea and the clean, stylish room made my stay delightful.

felt so at home, nothing too much trouble

during my recent group visit to cheltenham, this guesthouse truly stood out. the warm and friendly staff made us feel special from the moment we arrived, and the fresh breakfast options were a delightful start to our day. my king room was both comfortable and tastefully decorated, exceeding my expectations.

the coffee machine was poorly located.

The charming outdoor space was inviting, while the room lacked replenishing tea bags.

We arrived a bit early, but our room was ready and it was super clean and fresh, just what we needed on a hot day! I loved relaxing in the lovely garden while sipping tea, and there were cozy nooks to unwind in too. Just a heads up, parking was a bit tricky as there’s no street parking right outside, but it didn’t ruin our stay! 😊